Talks to Room Clerks; Talks to Waiters and Waitresses; Instructions to Room Service Waiters, Bellmen, Maids, 1929-1939

Statler standard instruction manuals for accounting and finance, housekeeping, employee training and job descriptions; folders on the history of the hotels, instructions and procedures, wage surveys; sales and convention information; executive training materials; publications, newsletters, and memorabilia. Also includes newsletters and other items relating to the Statler Alumni Club.